Aurum Commerce — P.O.S Solutions
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Privacy Policy

AURUM COMMERCE PRIVACY POLICY

Last updated: October 15, 2026

Aurum Commerce is operated by Leigh H. Parker, operating as Aurum Commerce, in Timmins, Ontario ("we"). This policy explains what personal information we handle and how, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. YOUR STORE DATA STAYS WITH YOU

The Aurum Commerce software stores your sales, products, customers and reports on your own computer. We do not receive, see or store that data unless you choose to send it to us (for example in a bug report).

2. FEATURES THAT USE THE INTERNET

These optional features send information over the internet only when you use them:

  • Emailed receipts and reports: sent through the email account or service you set up, to the addresses you enter.
  • Google Drive backups: your backup files go to your own Google Drive account. Google's privacy policy applies to that account.
  • Feedback and bug reports: we receive what you include, such as your name, email, description and any attached files or logs.

If you email a receipt to a customer, you are responsible for having their permission to use their email address.

3. INFORMATION WE COLLECT FROM YOU

  • When you buy a licence: your name, business name, email, billing details and licence key. Payments are processed by our payment provider, and we do not store full card numbers.
  • When you contact support or send feedback: what you send us.
  • On our website: basic technical information such as your browser type and pages visited, which our hosting provider may log.

4. HOW WE USE IT

To deliver and activate licences, provide support, fix bugs, improve the software, send important notices about your licence or updates, and meet legal and tax requirements. We will only send marketing emails if you opt in, and you can unsubscribe at any time. We do not sell your personal information.

5. WHO WE SHARE IT WITH

Only service providers who help us run the business, such as payment processing, email and website hosting. Some of them may store data outside Canada, where it may be subject to local laws. We may also disclose information if the law requires it.

6. HOW LONG WE KEEP IT

Licence and purchase records are kept as long as needed for your licence and for tax purposes (generally 6 years in Canada). Support messages are kept as long as they are useful for helping you, then deleted.

7. SAFEGUARDS

We use reasonable safeguards to protect the information we hold, including access controls and secure services.

8. YOUR RIGHTS

You can ask to see or correct the personal information we hold about you, or withdraw consent to optional uses. Email support@aurumcommerce.ca. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

9. CHANGES

If future versions add new online features, such as AI tools, we will update this policy before those features are available and post the new date above.

Contact: support@aurumcommerce.ca